Bloomreach: Personalisation at Scale — Moving from 'Dear First Name' to Genuinely Knowing Your Customer

Date:

09 July 2026

Time:

18:00

GMT

Location:

TBC

Bloomreach: Personalisation at Scale — Moving from ‘Dear First Name’ to Genuinely Knowing Your Customer

Summary

Everyone claims to do personalisation, but most brands are still stuck at segment-level targeting. The gap between what customers expect and what brands deliver is widening — and it’s costing revenue.

Join senior leaders from retail, fashion, beauty, and F&B for an exclusive, invitation-only roundtable exploring how AI-powered personalisation is turning one-time buyers into lifelong customers— and what it takes to move from ‘Dear First Name’ to genuinely knowing your customer.

Discussion topics:

• What’s the most sophisticated personalisation you’re running today — and what’s the ceiling your tech stack imposes?
• How do you balance personalisation with privacy in a post-cookie world?
• If you could personalise one moment in the customer journey that you currently can’t, what would it be?

Speakers:

Ned Warne, Account Executive, Bloomreach
Dale Farrey, Account Executive, Bloomreach
Katherine Hunter, Account Executive, Bloomreach

Agenda

	TBC
18:00	Arrival, Welcome Drinks & Networking
18:30	Scene-Setter: The Personalisation Gap in UK Retail
18:40	Roundtable Discussion & Dinner
21:30	Event Concludes

REQUEST AN INVITATION
OR BOOK YOUR PLACE NOW!

Request an invitation Book now

Title
First Name*
Last Name*
Job Title*
Company name*
E-mail*
Telephone*
Country*
Where did you hear about the event?*
Other
Additional Comments

Please enter your contact details below.

Please note that all fields marked with an asterisk (*) are required.

Step 1 of 3

Company Details
Title*
First Name*
Last Name*
Work Email*
Phone Number*
Job Title*
Company Name*
Country*
Special / Dietary requirements*

Terms and Conditions
1. Agreement These terms and conditions (Terms), together with the registration form submitted by you, the Delegate (Booking), comprise the Agreement between you, the Delegate, and The Network Group Events Ltd. (Event Organiser) governing your participation and attendance at the Event. 2. Event Attendance To ensure Delegate receives maximum value from event, the Delegate will be directed to complete a profile. Event Organiser will not be liable to Delegate for any change in the number or identity of other attendees. You hereby confirm that you are appropriately qualified for attendance at the Event and will conduct yourself in a proper and professional manner at all times. 3. Alterations, Postponement or Cancellations made by Event Organiser Event Organiser will strive to adhere to the communicated event programme, but reserves the right to alter the event structure (ie: location, venue, date and features etc). If Event is cancelled or postponed by Event Organiser due to events or circumstances beyond its reasonable control (including without limitation Acts of God, flood, failure of any material supplier to the Event, unforeseen occurrence, cancellation by the Venue or other emergency), Event Organiser will reschedule Event and the Delegate will be transferred to the appropriate re-scheduled event (within 12 months). 4. Cancellation and Substitutions by the Delegate Delegates are responsible for the cost of gratuities that might include parking, travel and other items such as non- Event Organiser arranged dining or other refreshments. Delegate bookings are transferable but cannot be cancelled. If you are unable to attend, you must notify Event Organiser as early as possible and in any event at least two (2) weeks prior to the Event. A Delegate who is unable to attend the event may nominate a substitute who should be of equivalent authority. Substitutes will only be admitted at the Event Organisers discretion. 5. Miscellaneous This Agreement is binding upon confirmation by Event Organiser of acceptance of the Booking submitted by Delegate. These terms are governed by English Law and the parties irrevocably agree to submit to the jurisdiction of the courts of England in all matters. The Network Group Events Ltd is a company registered in England and Wales (company number 08043329) whose registered office is located at: 24 Picton House, Hussar Court, Waterlooville, Hampshire, PO7 7SQ 6. Data Protection and Privacy Event Organiser hereby warrants and represents that (with respect to the collection, processing and transfer of personal data) it has complied, and shall, at all times, comply with the relevant data protection legislation in force, from time to time, including the Data Protection Act 2018, as amended or repealed, and the General Data Protection Regulation (Regulation 2016/679) (“GDPR”). The information provided by Delegate will be held on our database and used for any permitted legal purpose. If you would like to access or a copy of the personal information collected about you by the Network Group Events, please contact: info@thenetwork-group.com
Allow us to share data with attendees at the event*
By ticking the box I hereby confirm acceptance of the full Terms and Conditions as detailed above.*
- I agree
We never share any personal data with 3rd parties outside of the event
- Allow us to contact you with relevant activities run by The Network Group
You can withdraw your marketing consent at any time by submitting an opt out request: https://ibm.biz/marketingoptout
Also, you may unsubscribe from receiving marketing emails by clicking the unsubscribe link in each email. More information on our processing can be found in the IBM Privacy Statement here: http://www.ibm.com/privacy/us/en/
By submitting this form, I acknowledge that I have read and understand the IBM Privacy Statement.
Also, I understand that IBM may take group photos or perform live streaming during the event for internal purposes.

Bloomreach: Personalisation at Scale — Moving from ‘Dear First Name’ to Genuinely Knowing Your Customer

Summary

Agenda

Step 1 of 3

Company Details

Catalogue Details